1300 222 433How We Can Help:
All the ways we
can help you
Accident
Assistance
Had an Accident? Our personal consultants can manage the entire claims process for you, everything from the tow truck to dealing with your insurer.
Learn moreReplacement
Car
Get a car delivered to your door today. We can provide you with a replacement car for the duration of your repair whether you’re at fault or not.
Learn moreCar
Repairs
If you’re unsure of a repairer we can find one for you. We match your car and accident type to one of our trusted repairers whilst being your single point of contact.
Learn moreInsurance Claim
Management
Had an Accident? Our personal consultants can manage the entire claims process for you, everything from the tow truck to dealing with your insurer.
Learn more
We’re here to help 24/7,
contact us any day, any time!
Replacement Car FAQs
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Who pays for the replacement car?
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How quickly can I get a replacement car?
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1300Accident can get not at fault drivers a replacement car the same day, and in most cases within 30 minutes. We can deliver the car to your door step, arrange for it to be dropped at your smash repairer or alternatively find a time for you to pick it up at one of our handy depots.
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Will the car be the same or similar to my car?
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1300Accident aim to provide you with a car of similar or higher value and specification. So if you have a small hatchback or a SUV, we’ll get you into something similar so you can get on with your everyday life.
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How long will I have the replacement car for?
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You will have use of the replacement car for the duration of the repair, once your car is fixed we’ll organise to pick the replacement car up at a time that is convenient for you.
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We’re here to help.
Our customer service call
centre is open 24/7. -
Chances are you’ve seen our cars.
We have over 1,100 replacement
cars on the road. -
We’re in good company.
We have great relationships with
Australia’s top insurers.
